In 2019 I had the privilege of creating some directional arrows and a chalkboard at Little Arrow Outdoor Resort, a charming luxury campground in Townsend, TN (you can read all about that in this post). Then, over the winter, co-owner Carmen approached me about creating an interactive photo opportunity (in other words, a selfie mural) on the side of the bathhouse/laundry building.
Creating Moments of Delight
The site of the mural is along one of the main drives in the campground, and a perfect place to create a little moment of delight. Bigfoot and black bear motifs make an appearance all over the campground, so of course they want to hop into a group photo!
It’s all in the details
A good customer experience is about more than how something looks — it’s about how you make your customers feel. Having the right artwork can help set the tone for what your customers expect when experiencing your business. It was such a pleasure to create something that allows campers to capture wonderful memories of their stay at Little Arrow.
Do you want to step up your game when it comes to your customer’s experience? I’d love to help you with that! Get in touch to learn more.
Rachel Writes Fancy 
Love this, Rachel! Hope to visit Little Arrow Outdoor Resort (and you) in the near future!
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